PRIVACY POLICY
Last Updated: May 2026
Alluvita Women's Health Collective, LLC dba Alluvita Health + Wellness ("Alluvita," "we," "us," or "our") is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services. Please read this policy carefully. By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
Information You Provide Directly
Full name, date of birth, and contact information including address, phone number, and email address
Personal health information provided through intake forms, patient agreements, and during physician consultations
Payment information collected at the time of service
Communications you send to us via email, phone, or contact forms on our website
Government-issued identification such as a driver's license for identity verification purposes
Information Collected Automatically When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
IP address and general geographic location
Browser type and operating system
Pages visited and time spent on our website
Referring website or search engine
Cookies and similar tracking technologies
Information From Third Parties We may receive information about you from third-party service providers such as scheduling platforms, payment processors, and laboratory services, solely for the purpose of providing and improving your care.
2. How We Use Your Information
We use the information we collect for the following purposes:
To schedule and manage your appointments
To provide and coordinate your medical care
To process payments and manage billing
To communicate with you about your appointments, care plan, and health information
To send appointment reminders and follow-up communications
To verify your identity
To comply with applicable legal and regulatory requirements
To improve our website, services, and patient experience
To respond to your questions and requests
We will never sell your personal information to third parties. We do not use your personal health information for marketing purposes without your explicit consent.
3. HIPAA & Protected Health Information
As a healthcare practice, Alluvita is committed to full compliance with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) — including any information related to your health, treatment, or payment for care — is handled with the highest level of care and confidentiality.
Under HIPAA, you have the following rights regarding your protected health information:
Right to Access: You have the right to request a copy of your health information that we maintain.
Right to Amend: You have the right to request corrections to your health information if you believe it is inaccurate or incomplete.
Right to Restrict: You have the right to request restrictions on how we use or disclose your health information.
Right to an Accounting: You have the right to request a list of disclosures we have made of your health information.
Right to Complain: You have the right to file a complaint with us or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us at [email/phone]. We will respond to all requests in accordance with applicable HIPAA timelines and requirements.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
With Your Physicians Your personal and health information is shared with your Alluvita physician and any relevant members of your care team for the purpose of providing your care.
With Service Providers We work with trusted third-party service providers who assist us in operating our website and delivering our services, including scheduling platforms, payment processors, laboratory services, and email communication tools. These providers are contractually obligated to protect your information and may only use it for the specific purposes for which it was shared.
For Legal Compliance We may disclose your information when required to do so by law, court order, or government regulation, or when we believe disclosure is necessary to protect the rights, safety, or property of Alluvita, our patients, or the public.
With Your Consent We may share your information with other parties when you have given us explicit written consent to do so.
5. Payment Information
All payment transactions are processed through secure, third-party payment processors. Alluvita does not store your full credit card or banking information on our systems. Payment processors used by Alluvita are required to comply with Payment Card Industry Data Security Standards (PCI-DSS) to ensure your financial information is handled securely.
6. Cookies & Website Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us understand how visitors interact with our website.
Types of cookies we may use:
Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors use our website so we can improve it
Preference Cookies: Remember your settings and preferences for future visits
You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.
7. Data Security
We take the security of your personal and health information seriously. Alluvita employs a range of administrative, technical, and physical safeguards to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
Secure encrypted transmission of sensitive information
Restricted access to personal and health information on a need-to-know basis
Regular review of our data collection, storage, and processing practices
Contractual data protection requirements for all third-party service providers
While we take every reasonable precaution to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
8. Data Retention
We retain your personal and health information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Medical records are retained in accordance with applicable state and federal regulations governing healthcare providers. When your information is no longer needed, we will dispose of it securely and in compliance with HIPAA requirements.
9. Children's Privacy
Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18 without verifiable parental or guardian consent. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email/phone] and we will take prompt steps to delete that information.
10. Third-Party Links
Our website may contain links to third-party websites for informational purposes. Alluvita is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Telehealth Privacy
If you participate in telehealth visits with an Alluvita physician, your visit will be conducted through a secure, HIPAA-compliant platform. By participating in a telehealth visit, you consent to the electronic transmission of your personal health information for the purpose of your care. We take all reasonable measures to ensure the security and confidentiality of your telehealth sessions.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services following any changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Alluvita Women's Health Collective, LLC dba Alluvita Health + Wellness 3220 Riverside Dr., Upper Arlington, Ohio 43221 [Phone Number] [Email Address]